Jump to content

GreigM

Registered Users

Change your profile picture
  • Posts

    1
  • Joined

  • Last visited

Reputation

1 Neutral
  1. I bought my car in Feb 2015. It was an ex-demo model and I bought direct from the manufacturer as they have their own showrooms. It came with a 1yr warranty. Its had several issues and already spent 6 weeks back with them as they diagnosed and fixed and ECU fault. In early Jan I got a letter to say the car had been recalled for a safety issue (throttle sticking on) and it was arranged that they would collect the car on Feb 19 for the work. The work is quick, no more than a few hours work. The work was finally complete this weekend. After much persistence and telling them I needed the car back by this weekend I am now being told they won't return it before 5th April. This is because they don't have their own driver available to bring it back, and won't pay for it to be transported. I am almost 500 miles each way from the car's location I am in Scotland, car dealer is near Gatwick), so collecting it myself isn't an option (financially or time-wise). The sales of goods act says when repairing goods a retailer must do this 'within a reasonable time but without causing significant inconvenience'. I would say the lengthy delay is causing me a significant inconvenience. I have no courtesy/replacement car. What are my options - if I pay someone to collect the car am I likely to be able to reclaim this money?
×
×
  • Create New...