Okay thank you! Did you get a refund for the cost of returning via Royal Mail?

Has anyone had any luck with getting a refund from Gourmet Society. I've had the exact same problem with getting charged £39.95 a week before my membership was supposed to expire and renew. I also did NOT receive a reminder email that I needed to cancel the impending renewal. I phoned up and was refused a refund which is UNBELIEVABLE. When I eventually receive my new membership card, what's the full address I can return it to to get a refund?