No - I've been a member for 17 years. I appreciate that it had seized but further damage was caused in pulling on it so as to separate the handle and cable, made worse in my mind in not telling me.

AA - break it and run!! I've gone throught the AA complaints procedure - got nowhere. (Its a long story) Claims and Risk Management services state " the AA has no offer to make in respect of your claim and maintain the damage claimed was a pre-existing fault." The AA patrol snapped off and broke the bonnet release handle on my car, after it had seized and left without telling me!!! So ok the mechanism had seized but the handle wasnt broken and was still attached. I'll try the CEO but after 17 years I hoped for better, of course I now fall foul of their T&C's now in that no refund is payable if membership is cancelled.