Thanks for that Slick132, shall start a papertrail as you suggested. Thanks for the welcome as well.

Hi all, New here, first post. I live in Greece and have a Barclays a/c in the UK where my Fire Service pension is paid in. I use the ATM in Greece and online banking for everyday transactions. My Debit Card runs out in August and although I have asked if my card will be renewed all I have been told is....it is in the post. Is there a proper telephone number to contact in the UK to confirm this or do I have to spend hours and money being moved from piller to post to get an answer. I ask this because many ex-pats here in Greece are being refused renewal from various Banks (Santander in particular) because they think we are money laundering and a bad risk. Thanks in advance