Thanks for the reply inkingskin. I'd seen that name on the ATOL receipt and also in the T&C's and come to the same conclusion as you, so when they tried that in one of their letters I was ready. Thanks for the tip Cheers Wet n Windy

How did you get on with the claim if you don't mind me asking ? We are also pursuing a claim, but they deny they sold us a package holiday so "substantial changes to a holiday" clause of the package holiday regulations are not applying in their opinion. However, I rang Which? Solicitors service and they say that if its sounds like a package and smells like a package, it is a package no matter what their T&C's say. They are also withholding payment of the difference in accommodation costs as they are considering it compensation. Can you believe that ! Ill see them in court !!!