I was searching for success stories relating to old ppi claims. I came accross this fab forum and read your posts with interest (though lots went over my head completely I admit!) I am keen to know whether you were offered a better refund in the end? You mention £1000 but wasn't clear if you negotiated more? I am in similar position of now being in ill health and after my house was repossessed I am up to my eyes in debt and struggling with loan sharks and bringing up young children. I realised I may have a claim as I found my original paperwork from 1999 when I was mis sold ppi when taking car finance. I contacted the car sales company who referred to their solicitor, who in turn stated since they don't keep records after 6 years it will be considered time barred under Limitations Act. The F/ombudsman helpline said that it doesn't matter and to approach black horse who took over Chartered Trust whom the policy was with. Keen to hear your thoughts on dealing with them? I also had a separate ppi policy on a personal loan which was also with Black Horse Finance. However I recently through away all the old paperwork when trying to declutter after being repo'd and having to downsize massively! I am encouraged to hear you were refunded. Sounds like a long slog u went through. I wondering if I have strength and time to pursue