Hi Im also currently having some problems with mobiles.co.uk in terms of having returned the item back to them, but vodaphone have not been notified from them that they hace recieved the handset back, I now have to give vodaphone, the mobiles.co.uk returns address that I sent it to, but I've completely lost it, I was wondering if you still have the returns address, this would help me out tremendously! Kind regards Ade