Hello, and wonder if anyone can help? We have a business and were with the Clydesdale but, decided to change our account to the RBS (they appeared more flexible with us buying property abroad). For the "honour" of them having us as customers they charged us over £6000 in fees. The only reason we went along with this was that they were offering us a lower interest rate at the time. This meant we would actually be saving money over the years ( we thought!). I can't even remember what all the fees were for now.....but I was wondering if we would be able to claim these back???? If so, where do I start???? Have had a look at some links re business but it doesn't seem to answer my questions. All thoughts appreciated, Carol

Hooray!!!! Was due to go to court tomorrow but called the bank today. The have paid the amount owed to me into my account within 30 mins!!! I had claimed back for 6 years but they told me in Scotland it was only for 5 years.....didn't get as much as I had initially thought but am more than happy now. How do I make my donation to the site? Thanks for everyones help. Carol

Anyone there?? Carol

Is there any info that I have to take with me if i actually have to go to court on the 14th Feb? Carol

Due to go to court on the 14th Feb and haven't heard anything else from the bank. Should I conctact them????? will I actually have to go to court? if so, what do i need to take with me? Thanks Carol

Thanks Bookworm, just panicking a bit...... Carol

How do I contact a Scottish Moderator? Carol

ooooohhhhh, thanks soooo much. Have had to eat lots and lots of chocolate to comfort myself Carol

Yes Bookworm, I am in Scotland......what do you think I should do now???? Thanks Carol

How do I contact a moderator? Thanks Carol

I had filed my claim against the Bank of Scotland and was due at court on the 17th Jan. I was in America and due home prior to that date, however I had to delay my flight for one week due to illness. I was not then able to attend the court date (I had actually thought the date was later in Jan...). When eventually I did get home and open my mail (I had been away for a total of 6 weeks) I had a letter dated late December from the bank offering me £580 (my claim is for £1350). By the time I had actually been able to read the letter the amount had been paid into my bank account. I thought, since I had missed the court date and that the money had been paid into my account that my case was over and I would have to settle to the amount given by the BofS. Today I have received a "Minute for recall of decree" from the B of S. It states on it that THEY had also missed the court date due to "an oversight on the part of the Defenders' Legal Services Division who failed to lodge the from of response by the return day" What should I do about this??? To make matters worse, since I had been quite ill on returning home, and I had thought the case was closed, I have destroyed all documentation leading up to this point........... I am now in a panic and wish I hadn't started in the first place. Would love some advice/info please Thanks Carol

I wish you the very best of luck with this claim and, hope that you can soon look back on this time and be proud of how you have managed to fight for what is rightfully yours!! Keep on going.......... Carol

OK, I'll give it a shot. By the time I get the money (if!!) I will be spending it on a reallllllly laaaaaarge bottle of wine!! Cheers, Carol

Hi dollies01 thanks for that info but where did you paste it to?? Sorry to be so thick, think it's a Friday feeling........ Carol

When I go to the spreadsheet I can't alter/input any info.....what am I doing wrong? Thanks for your patience, Carol