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VanillaBranflake

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Everything posted by VanillaBranflake

  1. Update. I have now been contactedby Arden, Idem, Drydensfairfax, and Wescot. The latest came this morning from Arden, trlling me they were passing it to Resolvecall. I did finally get a complete letter from Santander, apologising and stating finally we never held a debt with them, those avcounts were closed long ago, and it was a mistake on their record keeping. That letter has been copied and sent to Arden and Drydensfairfax, a few days ago, so may have crossed with Ardens in the post. If Resolvecall do visit.... can they? I am in NI, I dont think we have bailiffs here. If they visit what can they actually do? I am still furious at Santander. A blanket apology for something dragged out over a year is pathetic, especially when it is their own fault.
  2. Hi, I am having problems with Santander Cards. I received a letter a couple of months ago from Santander saying they had previously tried to speak to me about a debt of 6k that needed paid immediately. I've had no contact from them- and also have no debt with them. I phoned Santander who explained there had been an error, and I had received a letter regarding another customers debt. They confirmed over the phone I owed nothing- the card it relates to has been closed for a couple of years! I requested confirmation of this in a letter. They have sent me one, but it doesn't actually say the debt isn't mine- just apologises for a mistake and confirms the card is closed. Wescot then sent me a letter over the 6k. I have not contacted them. Drysdenfairfax Solicitors sent me a letter asking repayment of 10k- and different reference numbers. This appears to be a second 'debt'? I have phoned Santander who are confused saying there is no record of any debt on their system. Wescot have phoned a few times and today sent me a letter asking for 6k. Santander can't tell me anything about either the 6k or 10k- or even if they are the same debt. So what can I do? Santander aren't particularly helpful, but Wescot keep phoning and I am still getting letters. I do NOT owe Santander any money and this debt is NOT mine. It's an error of Santanders, but other than tell me it has been corrected in their system, they're not dping anything. I am in Northern Ireland.
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