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leerob695

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Posts posted by leerob695

  1. "On the 22 11 2013 we Agreed to have a boiler fitter by Everlasting

    boilers A Shade Greener Boilers LLP and the boiler was Partialy

    fitted on 5 12 2013

    On the day of the incomplete instalation it was very windy and

    because of this drilling for the flue vent was carried out from

    the inside of the property instead of the outside causing

    everything to be covered in a thick layer of red brick dust

    Also because of the severe winds a weather seal was not fitted to

    the outside high in the eaves of the property due to health and

    safty and the fitters refusing to go up in the high winds this

    seal should be fitted per gas safe regulations and boiler fitting

    reccomendations I was told to get in touch with the office the

    next day 6th Dec to which i did and on the 9th December the

    office people were very apologetic about all the brick dust

    covering my personal items in the loft One of which was a box

    containing a wedding dress and they promised that somebody would

    come and fit the weather seal on the flue and finish the install

    and clean the mess up and that somebody from the office would

    contact me and arrange to do the work at a time that suited me

    On the 13th December I had to get in touch again because nobody

    had called as promised

    on the 16th December i finally got a reply and was told somebody

    would be in touch to which my reply was that if nobody was in

    touch that day i would post the photos of the incomplete install

    and the mess with the brick dust to the facebook page that they

    use to advertise the boilers with me saying this they arranged for

    a chap to pop and sort it out on his way home from work as he

    lived quite local to me

    The fitter arrived at approx 1930 at and apologised for his

    lateness which was not a problem to me as it mean the boiler

    install would be finished The fitter was not in his own van and

    apologised because he only

    had the bottom half of a vacuum cleaner which meant that he

    couldnt clear the brick dust up

    He also sad he couldnt go up the ladders to fit the weather seal

    on the flue because it was pitch black so the visit was a waste of

    time he said he would pop back in next few days to sort it

    out he never came

    in January we had problems with the boiler and i was told i had a

    24 hour call out I rang and they had no details of me or my boiler

    they promised to call me back and sort it out They never did!

    I then had a phone call several weeks ago asking for direct debit

    details for payments and i said i wouldnt be giving any details

    until the intstalation was completed as per the financial

    agreement we signed payments to start when instalation is

    completed to which the lady said that she would pass it on to the

    relevant team I said that if it is not sorted soon i would seek

    legal advice it is obvious my details were not passed as the work

    still has not been finished

    we now have problems with the system losing pressure which should

    also be covered under the agreement we entered into

    A chap ran me up from a debt collection agency and said i needed

    to pay for the boiler Or Else to which my reply again was that

    the work was not completed and only when it was completed would i

    give any details so he said he would take me to court trying to be

    intimidating with his telephone manner

    I am very willing for an independent engineer to come inspect this

    incomplete boiler fitting and report on it

    Also It will be my intention to speak to the Gas safe organisation

    regarding this semi install

    Only when is the instalation completed will i be willing to pay

    for the boiler in condition with the finance agreement that was

    signed

    After the court summons i was sent a letter asking me to ring them

    as it is due a service but no mention of completing the install

    like i have been promised on several occasions

    A shade greener have quite conviniently forgotton about me and

    this incompleted boiler fitting but they are aware of my

    complaints and I have Messaged to prove that they are aware of it

    Perhaps if they had sorted the problem out in the first place it

    would not come to this and i would have been happy with everything

    the work that needs doing wouldnt take a qualified gas safe

    engineer very long to do but they seem very unwilling to do it

    I do Not appreciate such heavy handed practices by this company

    and had i known how this company would act i would not have

    entered into an agreement with them

    I have copies of the finance agreement stating payment terms and

    copies of all messages sent regarding this matter and also have

    pictures of the work I would also like to know what the Home visit

    charges totaling 210 are for when there have been no extra

    visits by any technicians other than the lad coming out without a

    hoover and refusing not to go up the ladders

    I cannot arrange for another company to carry out this work as

    this would be going against the agreement with Everlasting boilers

    as any work on the boiler should be carried out by them

    I have never been unwilling to pay for this boiler as per the

    agreement I have simply said that i will only pay for it WHEN the

    fitting is finished as per the agreement we signed and this is

    still the case

    I would be willing to pay for it but only when it is COMPLETE

    Just like i signed up for

    I ask for nothing more and nothing less

     

    Since the previous claim which was number A2QZ464E (26/09/14) was discontinued on 31/10/14 i have had several letters demanding full payment and people have been round to come remove the boiler

    how can this come back to court when it has been discontinued without first seeking permision from a judge"

     

     

    The above is my defence

     

    is that OK

  2. This Company has already attempted to claim off myself in 2014 and

    then discontinued it

    The Previous Claim number was in my name Mr ^&%$£$££ and My

    Wife Mrs &^&^%&%^ the claim Number was A2QZ464E I

    submitted my defence for this claim on 27th October 2014 and i

    received a copy of the notice of discontinuance on 7-11-2014

    the Reference number A shade greener use is the same on Both

    Claims "ROBI0244" As I understand the claimant "A shade Greener"

    has not sought permission pursuant to CPR 38 .7 (a)to re-open this

    claim

     

    My original Defence from the discontinued claim (A2Q2464E) stands

    and to add to that defence since the claim had been discontinued

    in 2014 i have received numerous menacing letters asking for full

    payment and a doorstep visit asking for payment

     

     

    HOw does that sound for my defence please is that acceptable

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