i did my friend and what has made me rant as you so well put it is they didnt want to give me as much as a month refund let alone the £1000 plus they have scanked from me they were not polite they said i would get a reply to complaint within 72hrs im still waiting i said shove it it and have gone else where and am telling everyone one i can and the more i get to cancel the happier i will feel i have been with these [edit] for years!!!!! loyalty well that dont mean diddle

no matter what sky think is right or wrong what they have done to me is wrong and they know it they are just blood suckers who dont give a [edit] but thats fine ive managed to get 5 of my family and friends up to now to cancel sky so it might not change the world but any penny that isnt going in their pockets makes me feel a whole lot better i just hope i can get more THE RIP OFF MERCHANTS

hi and thanks for input but i didnt get 3 letters i got 1 and i put a temp phone line in to prove it was at my address and they said that was the end of it that is my gripe as it wasnt the end of it they just kept taking extra cash and yes i was a lot lapse in not checking [edit]

its still not right to just take money out of someones account just because their Tand Cs say so they are crooks i have been with them for years and years a loyal customer and this is how they treat people knowingly scanking them , no contact over last 2 years just kept creaming off the top , if i was using at another address its a case of fair play the games up but they know this not to be the case and they dont want to give me a dime and they knew by my reaction as i cancelled and told them to shove it that i wasnt trying to con them .think the law on this type of thing has got to change

they dont want to know so i cancelled everything and will be letting everyone i come in contact with what they have done people might take them to spain or wherever and if they are caught be sued etc but im just a honest customer that has been scanked by them surely they know where the signal is going and can pin point but know they have just helped theirselves to my money

yes that is basicly it because they couldnt beam a signal down the line they have charged me double it is a complete joke i know ive been stupid not checking statements but as i said we are fortunate that we are always in the back but that doesnt make it right that they can just help themselves to extra cash just because a phone line isnt connected

hi ive got sky and the multi room box and all was good until i received a letter saying they were gunna charge me full for the multi room unless i could prove the box was in my house as i didnt have a phone line to the box , so i rigged up a temparary line from the front of my house through the lounge and dining room and into the conservatory they said the signal was there and that the charge would not happen but they didnt say by the way you need a full time line and i thought that was the end of it , To my horror as i dont really look at my bank statements my wife does that and she thought it was a normal amount as we have tv phone and broadband, but we came back from holiday and i happened to open and bank statement and saw that they were over charging, i ran them and they said that has been the case for over 2 years amounting to over £1000 , they basically said tuff and they would not be refunding , that cannot be right , i know i should of paid more attention to my bank ststements and would of picked this up earlier but we are lucky that we have good jobs and are always in the black i know we are fortunate but as i said my wife thought it was normal, can anyone help as this is surely not right that they can just take £40 odd per month extra just because no phone line , they also havent written to us since i proved the box was at our address or a phone call to say do you know we are charging you double they have just kept taking and surely this isnt right anyone have this experience with sky i would appreciate any help