Replying to your thread I had a got married last year in October 2012 went on my honeymoon to Cuba I was given a piece of paper telling us what we would be receiving from the hotel with being honeymooners like breakfast in bed flowers etc etc that didn't happen I only went to Cuba for 1 week and it cost me & my husband over £2,500.00 pounds when other couples went for 2 weeks for less money while this went on their was a hurricane so when I came back and complained they offered us £70.00 voucher to use against another holiday after being ripped of by them they think this was reasonable so I got in touch with the bank solicitor they had a look at the paperwork that I had kept and there is a big lesson to learn in the small print when you book and ask for extra's if their not on the paperwork then their not guaranteed so all those who are going to book with thomson be. CAREFUL NOTHING IS GUARANTEED . Beware that thomson will gladly take your money and say this and that just to make you part with your money well I won't be traveling with them ever again I have learn't my lesson the hard way So beware thomson are not good !!!!