Thank you for your replies. I understand now that the ticket is not a fine and I have passed the information on to my PA. I did telephone the store to complain on the day we got the ticket. The woman I spoke to said I had to take it up with the car park company as it was nothing to do with them because they didn't own it. She thought they had put flyers on people's cars informing them of changes during christmas week but I didn't visit the store then so didn't see them. Thanks again for your advice.

Hi! Today my PA found a parking ticket on her car. She had driven me to Matalan in Worksop, we parked in a disabled bay and I displayed my current blue Badge. The car park is run by Town and City. On previous visits we checked the pay and display board and it did not say that disabled had to pay. My PA only noticed the parking ticket when we arrived home. I telephoned the store but they said ithe parking rules had changed as of christmas or the beginning of the year (she wasn't sure on the date) and disabled customers now had to get a ticket from the machine. I had no idea they had changed the rules. We did not check the sign on the pay and display machine, it is situated away from the main entrance and disabled parking andwe had no reason to go there because we have never had to pay to park before. It was not clear or obvious that the rules had been changed or that we had to get a ticket to park in a disabled bay. Do I have a case to appeal this ticket? Thanks!