Karen Wilkinson
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Hi yes I can help as i have just had to trace them via my bank's fraud team I didn't have an account with them or make an application via them yet they still managed to take the same amount from my account. I today have spoken with the company and here are the details MYLOANS.CO.UK ring 0844 288 0444 /0441 and explain that you have not made an application and you require a refund they will email you a customer survey to complete as to why you didn't want the loan etc and jut complete it and send it back they say if you haven't cancelled within fourteen days then they will take five pounds for admin! As i explained to them they had no right to take the payment and because it had taken me almost two weeks to find out who they were they had no right to the fiver either. I hope you are successful as I now sit waiting to find out whether they are true to their word. I think the word fraud and bank may have helped but I didn't lie as that is exactly how I got their information. I had been stung by these type of people five times in the week before xmas to the tune of nearly £400 , one company charging me three times so be careful and good luck. k
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i too have had this happen and i am trying to find out who it is and how to contact them. At the moment all I know is it is myloans .co.uk and they took this amount on my payday unfortunately i have no agreement with them so cant get it back from the bank as it had already been taken. If i find anything out i will let you know thanks
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