Hi, I filled out Ombudsman questionaire along with a letter which I downloaded from The Guardian Website. I also included the copy of agreement and copy of policy cover. TFC replied with two lines in Letter, "Thank you for your letter dated 27 November 2012. Having reviewed the account I confirm we are the wrong respondents in this case as we did not sell you the Payment Protection Insurance. Yours Sincerely" Please advise what to do next?

Hi, Thanks for the reply, I just googled it and they went into liquidation some time ago. Can I contact ombudsman service? or shall I write another letter based on above? Please advise. Many Thanks in advance

Dear All, I need some advice from the experts in here please, I took out the loan from The Funding Corporation for a vehicle in Nov-2006. I cleared the account in May 2010. I took the PPI, which was sold to me as a compulsory by car showroom advisor. (During my visit I wanted to buy another car for which I got declined and was told for this particular car that I had to take it else they will not be able to process the application) The loan was provided to me by TFC, but PPI was provided by AXA even though both are on the same contract which I signed. I recently contacted TFC and they replied that they have looked into my account and can confirm that they are the wrong respondents. They did not advised in the letter whom shall I contact. My question in here, Whom shall I contact? TFC, AXA or shall I go to Ombudsman Service. Many Thanks in advance.