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skans100

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  1. Hi I recently bought a bunk bed and two mattresses on gumtree. The advertiser told me that the bed is in mint condition and mattresses are hardly used. So, I paid 75 pounds for it, and also paid 20 pounds more for getting it to my place through a courier. After receiving it, I noticed that some parts were missing, and also the mattresses were not at all in good condition. I contacted the seller about missing pieces and he first denied that any pieces are missing. After I sent the photographs of the bed, then he agreed that some pieces could be missing and he'll search over the weekend.When I wrote to him saying this is not fair because I already paid 20 pounds for a courier, and he didn't send the complete item to me, and also told him that the mattresses are not as described by him, he is upset and is saying if I wanted good ones I should have bought new, and he'll return my 75 pounds if I send back everything to him.Now, to send back the item, I have to spend 20 more pounds. Isn't this unfair? I'm losing 40 pounds unnecessarily because of the mistake (or intentionally done act) of the seller. Also, the item is not at all as per his description. More than the money, the way he tried to cheat us is not acceptable to me. Can I take this to small claims court? Or is there any other way of teaching a lesson to this guy? Please suggest. Thanks. All the email conversation I had with the seller is with me, for proof.
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