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My mobile was pick pocketed whilst in Barcelona last weekend. o2 was notified as soon as possible some 9 hours later (had no phone or money). Today i've received a bill for £22,336.96... yes, 22grand! The bill shows close to 2000 calls made to Serbia, Russia and Afganistan, many of them lasting about 15 minutes and most of them concurrent to within 30 seconds. As a result there are nearly 350 hours worth of calls in the space of only 5-6 hours totalling £17k and a similar amount of incoming calls bringing the total to nearly £19k + VAT Ive read stories on the web in connection with this where people are liable to £1000 bills etc up to one a £8,200... but £22k?? o2 are investigating and appear helpful as well as completely astounded by the magnitude of this. Any advice out there on this one?? Thanks
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