Hi guys I'm new to the forum, I too have just had a rejection letter from Egg regarding a PPI Claim with Egg stating exactly the same excuse , that I completed an on-line form blah blah blah .. .. I am about to write back and challenge this as having read through the threads here I have learnt that at the time I applied for a card on-line Egg were pre ticking the boxes. Having also found an old article from the Guardian where they report Egg were fined for their mis selling tactics over the phone it makes me feel that the pre ticking of the boxes was a crafty way of getting people to sign up for PPI without actually realising it, I know that Egg will probably say if I have read through T&C's properly then I could have declined but I cant help thinking I still have an argument , can anyone please give me some extra ammo ? many thanks