thanks will send monday royal mail will love me lol! x

Hi Guys i took advice to send SAR to Barclays and also to email moorcroft advising i have done that. I have had responces of both and am baffled..... Moorcroft with long letter basically saying they recieved my email and they understand i have suggested that i have previously requested a copy of my CCA from us in december 2011 (Ermmmm what are they going on about i havent requested a cca and how on earth would i do that in december 2011 when i have only just heard of them about this), they have brought my email to there clients attention and are awaiting a responce they also would like to make it clear they have not bought this account....then they go on to say with regards to my cca letter they are confused by this request (im confused) So i dont know what the hell moorcroft are going on about. then barclays respoce to my SAR which i sent last week... Thank you for requesting the personal information we hold on your record i note your request was made in relation to the sale of payment protection insurance (no it wasnt it was cos of bank chargers on my buisness account after i told them i was in financial hardhsip and them helping them selves to money from my personal account) then it goes on and on about how they have attatched a search of our systems which gives a complete summary of current and historic products relating to your record and indentifies weather PPI was sold with a Y or N. Start and end dtes are shown against each product. This information is sufficent to enable you to progress a claim under PPI then it waffles on about mortgages (which i dont have) Then it says 'Rather than charging you for a full request for information i have returned your cheque for £10 and trust this information meets your requirements if you wish to make a complaint about your payment protection insurance policy please visit out website for details (didnt know i had any payment protection) they consider my request completed. i got my postal order back and also some sheet of paper with my personal account number on and my personal loan on and a N next to where it says payment protection sold so im baffled what are they all playing at!! xxx

ill email them as they have got hold of my phone number and are houding my life!!!

no probs i will do that, do you think i could just email that letter to moorcroft as i wont be able to get to a post office until monday with childcare and work commitments? x

ok i will sit and write down as much of the conversation as i can remember, thank you so much for your help x

SAR sent to Barclays i will update when i get a reply of them - many thanks

oh sorry to be a real pain in the butt! do i put the account numbers on the SAR that i am requesting information on? or will they be able to bring it all up from my name and address?

oh also do i need to tell moorcroft im waiting for responce to SAR or do i set up a payment plan with them using the budget sheet while im waiting?

Ok ill send SAR today to that address, i know i didnt save the copies as i didnt want my partner to find them and worry about it although i have told him now as it was all getting to much to handle on my owne. I did have a telephone conversation with someone from Barclays after they took money out of my personal account and put it to the buisness account to pay even more charges (about £200) and they took it! i rang them up and said that was my bill money for my rent etc and they refused to do anything they said the overdraft and my personal loan (which i also fell behind with) were priority debts and they took money for the personal loan as well as the buisness account. that day i withdrew the rest of the money in there and went and opened a bank account at nat west and changed my tax credits and wages child benefit etc over to that account so they couldnt just dip into my account when they felt like it. in the phone call i told them there was no work they asked what i was doing to get work what was my plan to salvage it i said there wasnt a plan, people have just stopped spending money and after insurance's etc it was making a loss so there was no point i also told them that people were not paying their bills and its left me in a real mess they werent intrested we were going round in circles she had me in tears and i just had to say ok i need to go now cos i couldnt phyically get my words out and i felt like i was talking to a brick wall!! would that conversation come up on the SAR?? i know that call was in May last year xx

i didnt send a SAR as someone said with it being a buisness account not to, so do you think i should send a SAR to barclays for this account?

i dont it was so long ago and i was really stressed and didnt even think of keeping copies ... stupid i know. Sorry

sorry i got amount wrong its £1223.07

hi from what i can remember (i was in a bad place a year ago buisness stopping trading letting 2 lads go etc) 1. I wrote to them approx April last year maybe a little before i actually sent about 3 letters but i didnt send any recorded as i didnt even know this site existed i just put them in normal post box and then they kept writing saying i was ignoring them so i sent back that i wasnt etc but never and a responce to my letters. 2. I told them the situation that the work had dried up the lads had been let go and a builder left me in the **** and didnt pay a invoice that was meant to clear the overdraft and could i pay it of on a monthly installment basis and also would they not put charges etc on 3. the balance was approx £800 over drawn 4. the amount due now is 1227.90 5 havent checked CRA file yet ill do that this afternoon 6 i got a letter last week of Barclays to say the debt is being managed by moorcroft and they have since wrote to me as well. x

thank you v much x

oh and thank you so much for the advice it has made me feel a lot better its easy to get caught up in the debt situation and worry immensely over it, it can feel like your the only one in this situation its good to know there are others in the same situation with debt and nothing to drastic will happen at 1st i was terrifed i would be chucked in prison and loose my kids its easy to get carried away with your thoughts when your in a mess, so thank you x