Hi again- have a look back over this thread (thats where i found the advice)- but im pretty sure we put: To DWF, ref you letter dated [whenever they sent you the letter] I deny any liability to you or your client, Yours Sincerely, [your name]. Something like that. But yep wait for 2nd of 3rd letter. and dont sweat it

Hi guys, I've just come accross this new trend on YouTube... young girls posting videos and then consequently being trolled. What do you guys make of this? Don't understand what makes the girls post these videos- what do we reckon? Here's an example of one: http://www.youtube.com/watch?v=zpM-3Y3LWRU&feature=plcp It worries me slightly

Hey Locky94, Really glad someone picked up this thread and I have the opportunity to pass this wisdom onto someone else! In the end we had several letters but we followed the advice on this forum down to the letter and we never heard from them again! I think it was after 2/3 letters from them that we wrote to them and said we 'denied liability to their clients', and then we never heard from them again. Don't cave- be strong!

Hi guys, Here's the latest update. Yesterday I received this letter: 'Dear Sirs, Our Client: Sainsbury's Supermarkets Limited Balance Due: £150 We write with reference to our letters dated **/**/**** and **/**/**** and note we have note received your reply. Should payment not be made during the course of the next 7 days we will consider commencing Court Proceedings to recover the sum outstanding. If you do not pay: - The sum outstanding may increase due to Court costs, fees and interest - A County Court Judgment may be entered against you - Your credit rating may be affected for up to 6 years - A Bailiff may attend your house to remove goods to the value owed - We may seek a Court order deducting monies from your earnings with your employer If you pay now: - No further action will be taken Please pay by one of the following methods [...] We await your payment or response during the course of the next 7 days. Yours faithfully, DWF' We are sending off letters this morning stating we deny liability tot hem or their clients- but I am still worried. Does anyone know whether DWF have taken people to court over not paying this 'balance'?

Hi guys- we're in the process of getting the letters sent out to DWF saying we 'deny liability', but in the meantime DWF keep calling my boyfriend's house, and leaving messages for him. We're not sure how they got his number. What should we do about this?

** i'd rather not have to deal with the debt collectors...

Do you think they would send in the debt collectors immediately after not hearing from us? Or do you think they will send us a warning letter before doing that?

Hi guys- Just to let you know I received my second letter from DWF today. The letter reads: 'Dear Sirs, Our client: Sainsbury's Supermarkets Ltd Balance Due: £150 We write with reference to our letter dated **/**/**** and note we have not received your reply. We assume this was an oversight on your part and require payment of the above balance during the course of the next 7 days. [details of how to pay] We await your payment or response during th course of the next 7 days. Yours faithfully, DWF' The tone of this letter seems less threatening and also gives the option of 'payment or response'. Do you think we should still go ahead and write to them denying liability?

Ok- we'll do that. I'll keep the thread updated on our actions. Thanks so much for your advice.

So you would suggest waiting for the next letter before writing to them? I've seen a lot of people saying that, what's the difference in writing now or in writing in two weeks, if you dont mind me asking?

He signed because we were both completely flustered. The original letter has a breakdown of sorts: 'Value of goods stolen: £0 Value of goods damaged: £0 Value of cash stolent: £0 Security costs: £150' What will happen if we don't pay within 7 days? Do you think we should contact them or just ignore?

Hi I'm not sure if this is the right place to post this... A week ago I was caught shoplifting carrots and stock cubes from Sainsburys. I'm not proud of this and don't know why I did it considering I spent £25 that day in store anyway. I was apprehended by the security guard with my boyfirned who took us into their back room. There I confessed fully saying that I was deeply sorry and stupid etc- the security guard 'disciplined' me to the point of making me cry ('look at you, you middle class idiot' etc) and then made us sign something and sent us on our way with a lifetime ban from Sainburys. Yesterday I received a letter from a legal company, DWF, asking both my boyfriend and I to pay £150 for 'security costs'. Thats £300 for 5 mins of the security guards time, when my boyfriend didn't do anything anyway. Now, i fully admit I am in the wrong, but this seems a little steep for carrots and stock cubes and 5 minutes of the abusive security guards time. What should my next steps be? Do i have to pay it, or can I challenge it? Please bear in mind that according to DWF I only have 3 days to pay the fine...