Has anyone had any experience of CRS and PTP recently. I am dealing with CRS and all I am getting is "pay now, or pay the balance within one month - if you dont we will issue proceedings but if you want to you can always reloan". Not keen on any of those options but happy to set up a proper repayment plan. Having said that I can't risk them coming good on their issuing proceedings threat.

Hi I am new to CAG but wanted to contribute to this thread. I have loans with both PTP and QQ. I have been in default with QQ sinc Christmas. I contacted them by their quick chat services and set up a payment arrangement spread over 6 months. I have to say, in all credit to them, they were helpful and have been by far the easiest to deal with. I took screen shots of the chat screens just in case I needed evidence of the agreement but in all fairness by the time I had logged in to my email there was an email from QQ to say that the agreement had been set up the amounts I needed to pay and when and also confirming that once the agreement had ended my balance would be cleared in full. PTP are a completely different ball game. My loan has been passed to CRS who were thoroughly unhelpful and refused to enter into agreement. Like many posters I had the " we can only keep on to the debt for 30 days or else we will issue proceedings rubbish, but if you want to you can reloan". I explained there was no way I would be able to repay the whole loan in that time and they pretty much said tough luck. The reloan option did seem tempting as I know I will be financially straight by the end of June and able to clear the debt but it just doesn't seem worth it - and is it really sensible lending practice to be immediately reloaning to someone who has just defaulted........ If anyone else has dealing with CRS I would be keen to know how they got on....