wow, i know this was a few years back, but just wow, all this about minister law made me worried, but in fact, they have amazing with my claim! i was on a roundabout, in the 'fast lane' and this roundabout has 6 junctions, a lady pulled out right into the side of me, and well she was not taking liability, i sent off my report, and she then accepted, (accident was in oct) im now on my final physio session, where from here i will get my BACS of compensation, they have really worked fast to get the claim settled, and also have been chasing herself and myself for paperwork, they have not lost anything, they email me back within days and also if i call, my adviser, Shona will get back to me within the hour! i was offered a car, and also my no claims was not affected, however, i would say do not go with drive assisst! they a night mare!!!!!!!!!!!!!!!!!!!!!!!!!!!!:-x:-x i may have just been one lucky girl!