Hi i run a small plumbing and heating company, i carried out some repair work for dial a rod, now i am getting a similar run around for payment ie promised payments that never materlise it has been paid or it will be paid, it seems to me this companys policy is to give people the run around, so my belief is they have set up a insurance boiler cover, with no engineers of there own, then get local engineeers to do the work and not pay them, i see rogue traders are investigating them, people who take out insurance policys should do with reputable companies, not these ROGUES BEWARE, if its to good to be true , it usually is.