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About markmarcos

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  1. May Allah give him a place in paradise, bless him, forgive and help him, like he helped others. Inshallah. You may use my real name. My heart felt sympathies to his immediate family. God Bless.
  2. WARNING ABOUT PURSUING A TRIVIAL CASE TOO FAR Important Appeal Court Case Precedent supplied by Andrew Quirk A recent hearing highlighted the importance of seeking sensible early legal advice in order to save unnecessary expense. Darren Egan vs. Motor Services (Bath) Ltd (18 October 2007) is a Court of Appeal case which saw the consumer who attempted to reject his vehicle lose out dramatically. The consumer complained that his car, a new Audi TT 3.2 litre V6, veered to the left and as such wanted to return the car to the dealer and be refunded. Whilst an expert wi
  3. Hi Guys Got an email from K himself which i feel is worth mentioning. Like i stated earlier, it may have been an oversight on the customer service issue, i.e., my refund...but it is clearly self evident this company is not ruse. Maybe it was a case of percipitation or possible perplexity to a new business model...but you have to take your hats off to any company that at the very least, causes the bigger players in this monopoly to rethink there pricing strategy to the benefit of the consumer. I am always looking to move my business to those prepared to take on the bigger players.
  4. Thats no problem, i have had to use the net for similar forums on many issues..and was also glad folk had time to write about their experiences. Personally, i think your better off with DomGen (Domestic & General). They have built a reputation they want to keep! For the record, i did eventually get my money back. but was left short changed the way i got it. Merry Xmas to all
  5. I didn't know you could do that! To be honest, i did phone my bank, they said they could do nothing till the money actually leaves my account!!...so i phoned back again when the money had been taken out, she said it was to be dealt with by the banks Fraud Dept....i was told to write a letter of basic explanation & autharisation....they would then persue the money! Maybe they should have told me about this chargeback procedure. Anyway, as explained above, i did get my refund back from Dial A Rod. Just waiting for this chap to get back to me with some sort of explanation as to
  6. Ok guys, just an update to this fiasco, which i actually forgot about untill i got a call from one of the managers from Dial A Rod, this afternoon...after he/someone from the company had read this thread!! I am surprised that they actually take time out to read these forums! Anyway, i had eventually received a refund, after several phone calls...did not update here because i have been busy...but this gentleman asked me if i had received my refund, to which i stated yes. After asking this question, his next question was, why i had written this piece on this forum, when i had received
  7. Hi, thanks for getting back to me. I decided to write H/O a letter. Address taken from website. After which i will send a letter before action. What business procedure eh!...taken my money..no document whatsover, no email of confirmation of anything....no boiler policy either!!! HEAD OFFICE Dial a Rod House Tweedy Road Bromley KENT BR1 3NH Dear Sir/Madam Cancellation Of Policy‏ Date Policy Taken: 27/10/2011 Date Policy Cancelled: 28/10/2011 Cancellation Emailed on: 28/10/2011 Dear
  8. Sorry to hear about this fiasco, and that is from what is supposed to be a reputable company! Pathetic customer service, no real attempt to even understand the situation, ripping off an innocent consumer, what are they looking to achieve???????????? Well they've achieved the likes of my family & friends NEVER to be insured by them. Bye-bye AA, this is the sort of behaviour that starts the engine of a slow demise!
  9. Hi to all, Can't believe you can get caught up with some really bad business dealing companies!! I wanted a boiler insurance for my Ideal boiler (RUBBISH BOILERS), as my initial insurance under the Homefront Scheme ran out. Eagaheat wanted far too much, so i searched the net and managed to get BOILER COVER & DRAINAGE etc for £85.99 and paid for it via debit card. Website link: http://www.dialarod.tv/index.php?opt...d=85&Itemid=93 Then for some reason i rang them, no success! After several attempts on both numbers, i gave up and rang the next day, going through the
  10. Too many dodgy company's when it comes to Financial Spread Betting! I have been doing this for years...its an excellent game, but its got to be played with the most TRANSPARENT & HONEST brokers. As far as i'm concerned, IG is NOT one of them! Along with the likes of many in this field, TRANSPARENCY is only existent in technical terms...i.e., they will defend the left knacker out of their respective systems, unless you can trawl and counter the trash! For example..IG "net off" positions at close of markets!..i.e, close your position, and re-open it at the opening price, ADJUSTED
  11. First Connaught Collection on behalf of 1st Credit! They threatened with a Statutory Demand & i had to go to court to defend & won! Then a couple of years later, 1st Credit decided to start themselves in January 2009...until i wrote complaining to Barclaycard, who eventually admitted fault! Nevertheless, Connaught/1st Credit threats to bankrupt me via the Statutory Demand and take my belongings, property etc, was well below the belt!!!!
  12. OFT...FOS...geee, i was getting mixed up:confused: OK, will send a copy of this letter to the OFT and hopefully may get a better response...or a more positive one.
  13. If they have a section dedicated to DCA's, then why can they not deal with my complaint?
  14. Got a reply from the FOS today. "Thankyou for your recent enquiry. From the information you have provided, it would appear that we cannot deal with your complaint because the business is not covered as i am afraid that there are some limitations to our powers. One of these is that we do not have a general "policing" function with regard to companies. We do not, for example, have power to order or recommend that a company should improve its level of service or its administrative procedures." What a load of tosh I thought these guys were for real, seems another dept of jokers!
  15. Ok, sorry about that...did it in a rush.:o Will wait to see when they get back to me and what they are saying. Thanks
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