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altcr

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  1. My son has lived abroad for 2 years. About a month ago , he had a letter from Lowell about and 'debt' from 3 mobile. A Sar to 3 was sent and a load of paperwork arrived (From Lowell) and still non the wiser, it doesn't explain where the alleged debt came from. My son has fortunately kept screen shots of the conversation with 3 when he left. The screen shots confirm that he had a monthly rolling contract and that there would be no charges , in fact, they refunded £22.00. Lowell are threatening to go to court and Three Mobile are not responding. Please can anyone advise what to do next?
  2. Can anyone tell me where the CAG library is? I can't find it anywhere.
  3. Thanks for the reply. I just hope they don't come to the door like they have threatened, it's making me nervous
  4. Yes it says Shop Direct and gives an account number but I am non the wiser
  5. I had a letter last week from Global Arrow about a debt that I am not even sure that I owe. Today I received a letter from Resolve Call claiming to be acting on behalf of Global Arrow and threatening a doorstep visit. I am confused, who do I reply to, Resolve Call or Global Arrow? The thought of a doorstep visit terrifies me and I am concerned for my son who could be here when they visit. Are there any template letters available? Any advice would be much appreciated.
  6. Thank you for your reply, it is very odd indeed. We have googled all weekend and cannot link him to anyone she even knows. The letter is from the courts, it mentions about bail being granted following him being sectioned under the mental health act. States that he has a court appearance on 4th July and a warrant will be issued if he does not attend. More letters have arrived over the weekend.
  7. I am wondering if anyone can help me or direct me to a template letter. My daughter received a court letter, she opened it not even checking who it was addressed to. It was addressed to a male who she has never heard of and was a letter detailing sexual offences and giving a date for a court appearance! She was horrified that someone was using her address and rang the police who told her to ring the court. The police said that they may visit her to check that he doesn't live there, even though she told them that she lives with her son and has done for 10 years. We have googled the offenders name and have no clue who he is or why he has chosen my daughters address. What we do kno3w is that he is a serial offender. My daughter is going to write to the court but she's very worried. Clearly the man will not be at court as he hasn't got the letters! a warrant will be issued and she is worried that she will come home from work to find her door kicked in. My grandson is only 10 and obviously she's concerned for him too. Any advice would be appreciated
  8. altcr

    NHS referal nightmare

    I know the nurse was there not in an advisory capacity but to filter the referrals. Update is he's been given another appointment.. in 6 weeks, and then it could get cancelled. It's exasperating! the sore skin bleeds and he has had a couple of secondary infections as he scratches all the time.
  9. altcr

    NHS referal nightmare

    I meant no disrespect to the nurse. I am a former nurse! but her role was only to take a history that had been provided to the GP and take photographs, he was in and out in 5 minutes. There have been 2 appointments to see a specialist in the last 2 weeks and they cancelled both at short notice.
  10. altcr

    NHS referal nightmare

    I am a former nurse myself and meant no disrespect, my point was that she took photographs and a medical history, that he had already given to the GP. and that was that. My son needs to see a doctor, he has had 2 appointments to see a dermatologist in the past 2 weeks and they cancelled both at short notice. My son has had this condition that is getting worse, he is covered from scalp to toe since May.
  11. I'm hoping that someone can give me some advice. Long story cut short, my 20 year old son is covered from head to toe in a severe rash, probably psoriasis. Its even in his scalp. it's affecting him both physically and mentally. , This started in May last year, various creams were prescribed to no avail. GP referred him to Dermatology in about June. A letter arrived with an appointment at a health care centre for July, we arrived to be met by a nurse who took the family history-He had already given that to the GP, she took some photographs and said she'd email the Dermatologist. A letter arrived a couple of weeks later saying that the photos weren't clear and diagnosis unclear but he would be referred to Dermatology clinic. Another letter has arrived, the appointment is at the same health centre to see a lady and the name is given. Her name is not on the GMC site so I doubt she is a doctor. The name is unusual and I have googled her name and she appears to be some sort of health care practitioner. I have no problem with health care practitioners but my son needs to see a doctor, a specialist as a matter of urgency. My son rang the health centre and asked if she was a doctor and the person on the phone said that she was. I doubt she is. I don't know where to go from here, should I make a complaint?
  12. Don't know how I managed that, now I can't find my original post!
  13. Please can anyone give me any advice? Long story cut short, I had numerous problems with Scottish Power. I have recently changed over to another provider. I have a pre payment meter. Prior to changing over I kept checking my account online and the debt was finally down to £57.00. and reducing each week so would be less on the changeover day. I rang Scottish Power and they told me to ring to pay the balance of less than £50 on the changeover day. Overnight on 1st November, the debt went up to £240.00 I rang Scottish Power to query this and the person in the call centre didn't know and said they would raise a query. I had a phone call yesterday claiming the money was owed from 2012 when I went from a credit meter to a pre payment meter. I told them that I could check online as far back as 2017 and the debt was gradually reducing until November 1st when it jumped to £240. I asked why they hadn't chased me for this before and asked for a breakdown I have had a letter stating that I owe the money from 2013-not 2012. can I challenge this? thanks
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