I made a flight with ezjet. I had a suitcase with 20kg allowance, plus golf clubs. They sent me my ticket details etc. in an email, which I printed and took to the airport. The email showed the baggage allowance of 20kgs, plus a golf bag that I had paid extra for. When I got to the check-in the golf bag was overweight and I was forced to pay excess baggage of £70 for it. I later checked the small print on their site and indeed found the allowance for golf bag was 12kgs. I was over that and so was charged extra. My complaint is that the email they sent me made it very clear that my case allowance was 20kgs, but it gave no allowance indication for the golf bag. (Although as I said, on their web site you can eventually find that it says 12kgs.) The email seemed to imply that the golf bag was not subject to a weight limit, only that it should be a set of golf clubs. The travel bag for the golf clubs that I used was quite sturdy and heavy and put me well over this unknown to me 12kgs limit. Surely their email should have said 12kgs in it - especially since they had 20kgs in it nice and clearly for the suitcase? Or am I flogging a dead horse here? Any thoughts appreciated. Regards, Dave

Thanks guys. More power to your elbows...

Ahhhh, silly me, it's in retail... I thought it may be in transport... Many thanks for the pointer... Regard, dave

Why are the debt collection agencies and debt solicitors continually allowed to bully gym and fitness club and other users? See the gym thread, for example on this forums site: HELP!-ARC-Collection-Agency-and-Trevor-Munn-Solicitors-legal-threats-for-LA-Fitness My own experience is with ARC and Trevor Munn solicitors bullying me to try and pay them hundreds in gym fees after I had cancelled. Eventually they dropped the case because I defended it. But they are out and out bullies, and they seem untouchable. Why are they continued to be allowed to practice in business. This isn't part of civilised society. They should be closed down. Why can they continue to bully. They are quoted time and again on the forums bullying other people too, it's not just me. Heaven knows how many other victims there are out there who have paid up in response to their menaces... Why can they continue in business????????????

Where's the forum for air transport - ryan air, eazy jet, etc..????