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Parcel delivery insurance is prohibited under section 57 – Consumer Rights Act – Read about It Here and in The Times.

rjpiercy

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  1. rjpiercy
    I have just has the same thing happen to me however Natwest have been really helpful and refunded the money straight away. They advised I will receive a form in the post in the coming days which I will need to complete and return without fail, otherwise they can reinstate the transaction. I have reported this as internet fruad so Natwest have logged the company details. I hope you get the same help from your bank!

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