wheres the AA guy gone from this thread ?? Told you they dont want to hear it ! They dont defend it because they cant, its disgraceful customer service shame on you aa

In response to AA reps post the complaints procedure is not at all helpful and yes its the customer fault apparently and according to the complaint operator i was Lucky that a patrol came to me . i mentioned i was a full member and I'm sure that did entitle me to so customer service and , i was trying to give feed back that you apparently do not want to hear. your patrols wrote down 500miles of differing mileage and was told rather than it was an error accused me of lying i had driven 500 miles between call out to be in exactly same place . I openly invited an apology but no response or returned call. Hit and miss patrols rude customer services will not sustain your business who ever you are..... Closing point if Good customer care did exist within AA this thread would not ,t Even be here or you to have to defend for them would you Sir.