Lottie77
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I have received a compliance letter so I decided after much stress and upset to ring the number and be honest! The man I spoke with was lovely explained what would happen next. He said he would cancel my claim and then tomorrow I needed to ring the helpline and restart my claim but with the correct details as even though I had claimed wrongly I would have still been entitled to something. He then went in to explain I would get a letter with the amount owed by me in a couple of weeks and then I must sort out a payment plan. They absolutely couldn't have been nicer so don't worry just call and sort it out.
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I received a letter last Friday saying I should have made a joint claim and that I'd been claiming as a single person. Like everyone I had my reasons! I'm not going to try and make it sound right because it's not ! However after 5 nights of panic and stress I called the number on my letter an 0161 number and the man I spoke with was so very lovely ! He said it's just one of those things gave me a very rough calculation of what I owe. To all of you out there in a similar situation take a deep breath and call to my suprise they don't bite !!
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