http://parking-prankster.blogspot.com/2017/01/mick-cook-from-armtrac-presents.html?m=1 “There is a practice carried out by the more disreputable operators of placing tickets on a car, taking photos and then removing the ticket. This is known as 'Ghost Ticketing'. The first thing a registered keeper knows about this is when they receive a Notice to Keeper demanding £100. The registered keeper is informed that the opportunity to appeal the charge has passed. Disreputable operators like this practice because it increases their charge from £60 to £100, it removes the right to appeal and it is difficult to prove. However the fact that the ticket wasn't stuck on the car is strong evidence that this practice had occurred.”

OK so not contractual sorry not sure what you mean about a face down ticket? The one we had was face up which they have taken (blurry) pictures of. I have sent an email to the DVLA requesting the information from the sticky and am currently trying to locate details of the landowner, and although a waste of time I'll also complain to the IPC about their CoP breach for good measure.

Sorry just looked again at Google maps and there was another sign to the left of the entrance gate away from the meter, is this contractual? I've found a closer picture which was from the same car park a number of years ago attached plus a newer one (from another car park) which has IPC labelled on it. Sign.pdf

If you're new to this like me there's a lot of contradicting info out there but the better option appears to be to have no correspondance with them at all unless they issue you the Letter of Claim as the appeal route is a waste of time. I've gathered pictures of signage from the same car park and added it to my thread.

Oops, here is the signage in PDF form. A couple were taken on the day which I've obtained from their website and have also found a readable version of the same sign from a few years back. Thanks ericsbrother, I'm going to have another good look around at other posts. Signage.pdf

Here are the scanned documents. I'll see what I can do about the pictures and post something on here in due course. Armtrac.pdf

Hi ericsbrother, that's interesting, it was a holiday visit so unfortunately did not get any pictures of the signage. I have found some signage pictures from the car park online but they are a number of years old now. I'm fully expecting a rejection to my appeal but doubt legal action can follow due to the NTK being out of time and keeper liability not applying..? I've seen others have their PCN cancelled due to this, but possibly because PoFA was quoted in the NTK. The letter waiting at the post office must be the final demand as having just got home I've found their rejection letter stating "With regards to your comments made in your letter, it is all irrelevant as we Do Not operate under P.O.F.A, so the PCN was legitimately issued and will not be cancelled" conveniently missing out the part about the IPC code of practice.

They have responded but the letter is at the post office awaiting a signature. I won’t waste my time

Hi honeybee13, thank you for the suggestion - I've had a fairly decent trawl around this forum and the internet over the past few days and what I've gathered from Armtrac (it's been mispelled in the topic title) is they will just reject whatever appeal is submitted and I won't have much luck with IPC/IAS either so I won't bother with any more paperwork unless they proceed with court action.

Doh! If I'd held off a couple of hours I would've seen your response. Out of interest, are there any topics you have seen where that has occurred?

I bet you're right and it's the only thing I'll be responding to them on, I'll keep this topic updated.

I've actually sent off the appeal below today which I've seen used elsewhere successfully (with a different parking company) - Re PCN number: XXXXXX Vehicle Registration: XXXXXX To Whom It May Concern: [removed - dx]

I was thinking about doing that but have read on a number of sites now that it's better to go down the appeal route. If the NTK doesn't mention Schedule 4 of the Protection of Freedoms Act 2012 can they still be caught out if its late? I've read part C 3.1 (q) of the IPCs code of practice and can see in there it states that the NTK must "Be given to or served on the Keeper between day 29 and day 57 after the day the Notice to Driver is given (which is counted as day 1)." Spose that's them out of luck then

Yes it was

Hi all, Overstayed by 15 minutes, during which time I was on my way to the ticket machine far away at the entrance after climbing mount sand dune back to the car park. I know they don't take this into consideration when appealing but it seems to be a common issue with the car park which others have reported on Google/TripAdvisor (hindsight is a wonderful thing!). Questions from the 'Have you received a parking ticket?' section filled out below - The date of infringement? 01/05/2019 Have you yet appealed to the parking company yet? No Have you received a Notice To Keeper? Yes What date is on it? 15/07/2019 (75 days) Did the NTK provide photographic evidence? No (their website does) Did the NTK mention Schedule 4 of the Protection of Freedoms Act 2012 (PoFA)? No If you appealed after receiving the NTK, did the parking company give you any information regarding the further appeals process? Haven't yet appealed Who is the parking company? Armtrac Security Services (KBT Cornwall Ltd) Where exactly did you park? Sandy Acre Car Park, Hayle Irony is we were delayed in getting back to the car as we had hand fulls of rubbish we decided to collect from the beach, but couldn't locate anywhere to put it before the climb back to the car park and didn't want to leave it behind. Oddly the time of issue on the PCN states 13:25 but the NTK is 13:30 when we were back in the car. Just like the sand dune I thought £60 (now £100) was a bit steep and unlikely more than the landowner’s loss for pretty much an empty dust bowl in the middle of nowhere (with great views though!). Guidance/advice on the best way to proceed is appreciated!

Hi ims, I received a cheque from Egg yesterday, consider this a win!! Gusolo

Hi guys, Just letting you know I've finally received a response from Egg saying they're going to repay me Thanks for all your help!!!

It's taken me a while to get round to this but I'm just about to send my letter off to them, discovered the original loan was agreed over the phone...will let you know how it goes! Am using the PPI-consumer-questionnaire.doc template available on the FOS website

Ok I have just received a load of paper from Egg but cannot find where I agreed to add PPI on my original loan but can see a pre-ticked box for my top up loan in 2006! I guess I just have to contact them now to go through this and see what happens!

I'm literally about to drop my SAR in the post but I've seen quite a few people on here who get a standard letter back from Egg saying they wont send the papers and cashing the cheque anyway. If that occurs I guess I'll have to get the FOS involved, but it'll be quite tricky with no paperwork to get my facts straight!

Hey stush, I also took my loan out online in 2004, did you have any luck with your reclaim in the end? Just about to send my SAR letter off for the all paperwork, but I've got a feeling they're going to make me work for it

Would anyone know once/if Egg send me all the necessary paperwork whether it indicates how the loans were applied for? (by phone, online etc.) It was so long ago I cant recall how!

Hi ims, I wouldn't have added PPI unless it appeared to be mandatory, I will be sending a SAR letter to them in the next few days for the paperwork

Hi tiger33, I've just read your post about successfully claiming the PPI back from Egg back in 2009 in one letter (congratulations by the way ). I'm just trying to gather the information I need (with not much help from Egg) to reclaim myself and was wondering if you could send me a copy of the letter you sent them if you still have it? Any help is much appreciated

Hi guys, Thanks for your responses, I'm currently in correspondence with them via their secure messaging service so I'll mention the SAR (not sure I want to waste £10!) sgianthebard - interesting stuff, I'll keep an eye on your thread