There has been a recent increase in the number of complaints made against payday lenders. These include unauthorised payments being taken from their accounts and heavy handed collections tactics. If you are being pressured to pay monies you can't afford you can get free help at the Citizens Advice Bureau. They will draw up a payment plan to repay you're creditors what you can afford. This is great but it doesn't stop the companies hounding you for you're any extra cash you might have. A useful tip to get these companies off you're back is when they call you, tell them that you want all contact telephone numbers removed from their system and you will only deal in written correspondence. Under OFT guidelines all these companies require is a valid UK address. if they give you the old term's and conditions speech, tell them that their T&C's are subordinate to OFT and UK law. Advise them any further contact will be reviewed as harassment and will be reported to the OFT. If the Payday lender continues to contact you keep times and dates and go to the OFT. My company offers a free service if you have any questions about this. contact us at: . or give us a call on 01294 608458. you will not receive any spam e-mail from us and I will answer any concerns you have directly. Don't let these guys get away with treating customers unfairly. If you feel have been treated unfairly, get in touch all our advice is free.

Better discussing the situation with them. The will try and bully you into paying ASAP and ask for you're new debit card details ect. Do not give them this information. advise them if any payment plan was to be set up that you will instruct YOU'RE bank to set up a standing order. DO NOT give them you're bank details. They will continually try and take payments and cause you lot's of bank charges.