Debs7
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update on laptop: received laptop back today from currys workshop they sent the report back for the laptop this is what the reports says : REPORTED SYMPTON(S) ADAPTOR MELTED SCREEN FUNNY thats what the faults where diagnosed as my screen is "FUNNY" Letter says that under first years manufacturers warranty unit is only covered for Mechanical and Electrical faults and it does not fall into these categories. Well it the adaptor melting is that not electrical which then caused my screen to go "funny" please help should I phone toshiba and tell them what the currys engineer has put in my report thanks in advance
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lol.....aye mate been one of those days nothing has got right :-|
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I purchased a toshiba laptop on 22 dec 05 and 2 weeks ago my sister was on the laptop when the cable melted it stuck to her hand and burnt her. The laptop then turned itself off then back on again and when it booted up again the screen had like a bullet shot behind the screen with lots of different coloured lines. I took it along to the local Currys shop where I bought it at Christmas they said yes they can confirm that the wire had melted, when I should them the screen they say that the screen was broken and that it is not covered in the warranty even thought its only 6 months old. they said I would have needed they extra cover policy. So I have sent the laptop away to be looked over got a phone call back to tell me that it was personal damage the are blaming me for dropping it and its will cost me £649 to fix the screen the laptop only cost £495. Told them i was not payng it they said i would have to phone toshiba I keep telling them that i never bought it off of toshiba i bought it from currys and i want them the deal with the matter but have had no succes with them my patients is wearing thin. So anyway after my speel can anyone tell me if I have a claim to get it fixed for nothing or would i be better just buying a new laptop
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