I have read with interest the posts on this forum and have used it as a reference guide to my own problems with Welcome. With regard to L0AN SHARK'S posts we also recieved a letter from Welcome saying that we were due PPI compensation on top of the amount that we have already paid. The letter said that the cash would be paid into our account by BACS. Today we recived only £100 from Welcome! Not the full £1814.63 that was stated. When I phoned them up, they said that this money was not due back to us as it was an amount of PPI that had been 'rolled over' from previous loans that had a PPI policy on them. The money was mistakenly added to our current loan and would have only been paid by us when the loan reached maturity. As such we had not really yet paid the money so we could not really have the money back!? I asked then why did the intial letter say that we could have the money back and the lady said that the letter only refers to the payment of the £100 compensation and not the full amount stated in the letter. She also said that on the letter that we sent back to them deciding if we wanted the cash payment or to have the money paid onto our account, was only regarding the £100 compensation that was offered. In that letter we were only deciding whether to take the £100 in cash or have that put back onto our account and not the full amount stated. Seems like another load of Welcome bull to me but I was wandering if anyone coudl advise on this and would also be interested to see what outcome LOAN SHARK had. Thanks John Lewis.