Hi all. My case is now being dealt with by the adjudicator from FOS. Looking through paperwork to send to them, and I have a few interesting documents. One stating jobs (letter is headed with Advent logo) I could get if MCSE qualified, although they even say you need experience on them! Yet was told I could walk into these with the MCSE. Also have another one of their documents saying "860" hours to become MCSE qualified (miss selling hmmm?). Looking through so will let you know of anything else I find... 8-)

Luckily I haven't sent any information to the FOS as yet. I just thought the FOS were set up to be on no ones side and come to a fair resolution? Also if anyone knows a template so I can write to my local MP? Whatever I can do to help. If anyone knows anything about my situation please also let me know. My original post was #5153. Thanks.

Hi all, This is my first ever post. Only saw this thread last night and have been catching up on the last 10 pages or so. My situation is slightly different. I took a loan out with Barclays Finance but then paid for the course in full (electronic transfer from my HSBC account) around a year later. Since my first complaint, it has taken me over 6 months (202 days) to get to where I am now... Yesterday, I received my first call from the FOSs adjudicator who will be dealing with my case. This was the first time I spoke to her. Until I read the posts on here, I was filled with a slight hope. Now, on the other hand, anxiety is back with a vengance. I am going down the miss-selling route and that I wasn't provided with the correct study material. The usual lies apply here: "You can take as long as you need" "The MCSE course is suitable for beginners" not to mention "You only need 8 hours a week of free time to study" Only now have I heard that (apparently) it quite clearly states on the Microsoft website that you should have 12-18 months experience as a systems engineer before attempting the MCSE. It has taken Barclays until now to even respond to the FOS. I have pages and pages of dates and times I have spoke to all these organizations. Also lots of reviews from other users. I also have a friend who didn't end up signing up for the course, but had his own meeting and heard the same nonsense I was told by the training provider. The FOS wants me to send paperwork (enrolment form etc) to them but now don't know who to trust? An older post on here suggested keeping hold of any documentation as they need to provide it. Also that FOS were working alongside Barclays? I would like to help in any way I can. If anyone can give me a link to a template for a letter to an MP I will send one ASAP. Anything else I can do to help I'll do my best. Should I trust the FOS?