Hello! first I would like to say well done for your win in court. We went to court with Future before our account was 'sold' to Engage and managed to keep our house because of their incompetence. So far so good we are paying our full mortgage plus a little off the arrears every month. However, these interest rises due to an increase in the LIBOR rate has slowly been increasing the amount we have to pay over the last year and I worry that we are being taken for a ride as other people I know with mortgages have been static since the start of the credit crunch. If anyone out there understands this LIBOR rate I'd also appreciate some advice.

Further to my earlier post I have spoken to Engage Credit and they have confirmed that they ARE in fact a mortgage company. They confirmed also that I can pay by standing order now and that their procedures are nothing like fm's. The lady I spoke to was really nice and helpful and so I think that all this scaremongering about Engage should stop and we should give them a chance. In my opinion they cannot be any worse than FM!!!!!

I have today received my letter from Engage Credit. The letter confirms that our mortgage agreement is safe and there are no changes to the terms. I can even set up a standing order to make the payment which will be easier than paying solicitors every month. I disagree that they are debt collectors and can find no evidence of that at all. I intend to continue to pay every month till my arrears are paid off and then when I'm sorted maybe look for a better deal. We are hopeful that this company gives us a fresh start to sort things out. Maybe we're naive...time will tell.

We're in the same boat as many of you. In arrears with our mortgage, struggling to pay the £950 per month via the solicitors to FM who dont always process the payment properly and then get back in touch with us to say we haven't paid. This resulted in us being taken to court and FM have added £700 to our mortgage account for solicitors fees. Our fixedrate is currently 6.7% but ends in March. We worked out that when we go onto the new rate of 3.62% (providing it doesnt change before then) we will be paying around £500 per month. Is that right? Hopefully if Engage stick to the agreement that will make a massive difference to us and we will be able to make some inroads into paying off our arrears that we've accumulated over the last 2 nightmare years with FM!!!