I found this today. I hope it helps! My story, quite mild in comparison to some, in red at the bottom. EXCLUSIVE LEATHER SOFAS LIMITED A winding up petition has been lodged at the High Court in relation to Exclusive Leather Sofas Ltd. As far as we are aware the company has four outlets located at:- Birmingham (Camp Hill), Derby, Luton and Cannock; with Cannock being the head office. All of these stores have ceased to trade. The petition was heard at Manchester High Court on 20 September 2010. As a result of this the following insolvency pratitioner was appointed. Mr A Appleyard RSM Tenon Recovery 6th Floor Salisbury House 31 Finsbury Circus London EC2M 5SQ If you have purchased your furniture via cash or cheque and it has not been delivered you should write a letter of complaint to the insolvency practioner at the above address and you will be placed on a list of creditors. The practitioner will then, after paying the main creditors such as the banks and utilities, use any monies which are left over to refund customers. If you purchased the furniture on finance then put your complaint in wiriting to the finance company explaining the situation, please remember to send this by recorded delivery. The finance company should then release you from the agreement and refund any monies already paid to them I ordered a suite on the 28/12/2009 on finance with Creation CF. The suite was promised within the month. Creation took out the first payment in January although payments shouldn't have started until after delivery. I decided not to confuse matters by questioning the payment as the suite would be delivered in February. The suite was finally delivered in June by which time I had paid 6 payments. More fool you I hear you cry. The suite is ok but I took out extra cover in case of damage More fool you I hear you cry again. I approached Creation about their part in this. I was told they were informed by ELS the delivery had taken place in January and that's why the payments started then. I asked about the insurance cover and who now takes responsibility for this. As yet I have had no response to my letter a month ago