I hope your faith in trading standards is rewarded. Once it became obvious to me what this firm was up to ie taking as much cash in up front before winding up the company, I tried to get Staffordshire trading standards interested. They had loads of complaints about this company but still allowed innocent people to keep going to the store and hand over cash when they knew there were a host of people not receiving goods. They advised me how to terminate my contract and get my money back from the bank if the firm did not respond but they should have acted against this company months ago or at least issued a buyer beware warning.

Sadly these people have a long history. I got stung by them - ordered furniture last October and cancelled the contract in April after receiving every excuse going and lots of insults from the Cannock staff. Fortunately I had paid by credit card and although I had major problems with my bank Lloyds TSB in getting them to pay up - I eventually got a full refund. The only problem is these people will just fold this business and will be back in business very soon - if not now. They have been working hard to make sure you cannot find their home address through Companies House etc. They need a home visit!