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Parcel delivery insurance is prohibited under section 57 – Consumer Rights Act – Read about It Here and in The Times.

harve

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  1. harve
    Thanks for this valuable information. I'm penning a letter asking for a refund stating i will procced with legal action unless the refund appears. Should i state 14 days before the refund arrives before legal action or 30 days as per their refund policy? Again, many thanks, Harve.
  2. harve
    Hi Mossy, This firm are shocking. I've just had a similar experience and am light of nearly 600quid!! You state that one should request the refund within 14 days but their terms state 30 days. What do you suggest? Best wishes, Harve.

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