Thank you for your advice. I will be looking at the sites later, and keep you posted on the outcome.

Yes it was the MOS.. Thank you for your help. I understand where you are coming from with the flaws when i look at what it say'a. Should i threaten them with the trading standards or is there anything i can say to make them back off??? Thank you again.

Help please About a month ago I received a letter from ACS Law. I responded back with the template letter, from a website forum. As that what was advised to do. I am a mother that is not guilty of this as I have lots of people in and out using the internet and downloading items. None are to my knowledge. I have also checked for the software that was supposed to be used and can not find it on the computer. I have asked my son and his friends and they have no idea what I am talking about, also due to the fact they are going back to September 2009?????. I have now received a letter from a company called GM Gallant Macmillan. Trying to purse the matter. I am unsure what to do as the letters do not. And I don’t 100% understand all the jargon. Help please any advice.