indi2000
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Hi, this is my second claim, my first being quite straight forward, but basically, Smile have sent me 10 years of statements! they arrived in a box, do I really have to sife through them all to produce a letter asking form all my charges back? or can I request they refund all my bank charges? thanks indi.
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Hello Friends, I sent a SAR request for accounts held arround 1998 and got the following response and £10 cheque back. "we refer to your recent letter requesting info held by the bank under the terms of the data prot act. your letter however refers to loan accounts which would have been regulated by the consumer credit act. under the act, subsection 3 states that subsection 1 does not apply to an agreement under which no sum is, or will, or may become, payable to the debtor, therefore paperwork is no longer held on file and will have been destroyed. we also return your fee." I want details of bank accounts for both visa and current, this is what I had and I remember, YB were ruthless with the charges, especially going overdrawn. Can anyone help and advise if there is anything I can do? Thanks.
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