Hi guy's i'd like to ask a question on the behalf of a work friend. Today i found out that he also got one of these letters but like myself kept quiet because of the nature of the film we'd been accused of downloading. Well anyway at the alleged time that ACS claimed he downloaded the flim he was only holiday and whenever he goes on holiday he switches off most of his appliances including his router. So he is baffled on how ACS claim his internet connection was used when it wasn't even turned on and no one had access to his house to switch it on. He tried contacting SKY and asked them to provide him with details on his internet connection on that day, but they refused. Seems they put up more of a fight with their customers than with ACS. So what can he do? He defiantly knows his internet connection was off but had no way to prove it thanks to SKY.

Well i went to both the CAB and a solicitor recommended by the CAB and unfortunately neither were much help and neither deal with this. The CAB told me to ignore it which i did the first time, however this time i went to the Solicitor they told me to go for more info, and she told me that it's legit and under no circumstances to be ignored. Basically just cover your back as much as possible and wait for them to give up. Also today i rang SKY up and after threatening to cancel my SKY package got put though to the legal department and was indeed told that my details had been pass on. I asked them what evidence and what offence had ACS given them and they said nothing. All they got was a list of IP's and a copy of the Court order that's it and they don't question it. I asked why i wasn't informed and they claim that ACS request that customers aren't informed as it may effect the case. Needless to say after that conversation i told them where they could stick their package.

Well i received my second letter yesterday, in fact a recieved 2 of them. I guessing that ACS are going back to the MediaCAT letters from April. I ignored the first one but it seems that it will be a ping pong battle afterall and i've sent my LOD and im waiting for the inevitable refusal to accept a template letter. I few things i've noticed is that the second letter is not that different to the first they sent me. It's pretty much the same except the the spreadsheet to and from my ISP aren't there and it came with a pretty poor FAQ. I tried to ring ACS to question the info they had on me and was pretty much fobbed off with the "You'll have to put that question in writing" Of cource i did and all i got was yet another copy of that stupid FAQ which answered nothing. Could i e-mail the LOD or does it have to be sent by mail? It would make the responding to the following letters easier.