Back arrived last Thursday (my Birthday of all days) very very very pleased!!!! thankyou.

Oh my gosh.... Every word they say is true. Jonathan is a Legend! Orange are very lucky to have this man upholding their currently blurry name. Well done that man! I hope to receive a back cover for my phone within the next few days.... Stress over, job done. Thankyou thankyou thankyou.

I have resent the e-mail. Fingers crossed that u receive it ok. otherwise im not sure what im doing wrong. Your help is much appreciated.

Alas no contact from the wonderful jonathan, sigh does anyone have any other ideas?

Many Thanks, I have e-mailed Jonathan and I shall report back with any result that may come (I really hope there wil be one). I hate complaining but I also dont like to be put down by the big men. sigh fingers crossed eh and thanks again.

Pls help, I've had a number of problems with customer services sending me around the houses to try and get my problems solved. "wait 24hrs" "wait 48hrs" "you'll have to wait until monday as the particular office isnt open over the weekend" "we can help you" "we cant help you" Lies Lies Lies (???) Lack of communication (???) the extent of the problem has resulted now with a different make/model phone that works (where as the other 4 didnt!) but it doesnt have a back! they must be able to get me a back somehow surely?. I have tried the orange shop (although I brought it online with orange) and the chap said they should be able to help me, however they seem reluctant to do so. Grrrr! I e-mailed the executive address posted on here on tuesday but still have had no reply. I sent a 5 page account of what has happened but I put it as an attachment as I thought they wouldnt want to trawl through it all if they didnt need to know all the details. Is there anything else I should have done? Am I just being impatient, after two months I should be used to waiting suppose. sigh. I really appreciate all the help from this site. Many thanks Emma