hi mary if chris says he can help he will hun just hold in there x

the guys on here are very helpfull and have sorted my issues out quickly !!

hia chris your not gonna like me very much MY laptop has broken now im gutted we have no laptops now 3 laptops broken within a space of 5 weeks this cant be happening to me !!!! mine ,the h.d has stopped working no light or nothing think im gonna take it to currys after work tomorrow i have only had this one around 2 months what is it with currys laptops? let you know how i get on regards sharon x

hia hun thanks Conniff, i have sent 2 photos with the 2nd laptop today if it happens again ill scream regards sharon x

hi chris , the laptop all this hasstle is over ISNT even ours there has been one HELL of a cok up which cost me 1 day off work due to the stress of it all .can you look into it for me please hubs has been on the phone but wasnt sure whats what your guys dont know where this laptops come from

me again ,you never guess what dpd were suposed to collect the cracked screen laptop yesterday (but they didnt) anyways they came today with a drop off and a uplift , i just got home from work and guess what the laptop they delivered here today is the 1 tech guys were claiming was mine. but is definitaly not mine lol ,i would never have sent it in to the tech guys under warrenty the lid is literally bent scratches, worn paint ,and the screen is like a spiders web.now i understand wht tech guys refused to repair it . my laptop is still here lol got on fone to tech guys ,they havent a clue whos laptop it is but ours is still getting replaced next thursday now ,this will be 6 weeks , a BIG mistake tech guys end caused me all this grief .i told them it was an error and it culdnt be mine never mind see what happens next week now regards sharon upon

hi all GOOD NEWS!!!! tech guys phoned today ,laptop is being picked up thurs then we have to wait a couple of days, and he someone from shefield will phone us to arrange to go to currys to get a replacement im not counting my chickens just yet i will wait untill they confirm with me to go to currys will keep you posted regards sharon x

hi xlettyx has the buy it now/ interest free credit term finished if so, you will have to pay them plus interest which will set you back a packet , the one thing is, i know its a bit late but you could have set up a standing order every week /month as soon as you got the t.v and by the time the buy it now/interest free term comes to a head you have paid for it saves you all that hefty interest i know its no good now but it might come in handy for next time this is how i do it , i always deal with currys/hsbc and never had a problem sha

hia hun thanks for the concern i was just agitated what i read, about the machine iv said my goodbyes to chris and thanked him for looking deep into it for me . so we will have to wait and see now i will let you all know when i hear what they are going to do thanks to you all and take care sharon:wink: xx

hi chris, i beg to differ, just hope we have a better outcome with the second laptop i am sending to you on weds this week i will get dpd to look at the laptop before they put it in their pink box lol but im going to leave on a high note and hopefully the matter will be resolved i thank you for all your help and support i will let you know what happens as soon as i know once again thank you :grin: sharon

hia chris ,i understand what you are saying but mistake or no mistake i have the quality control sheet here in black and white stating it was repaired all the phone calls i had with your tech guys saying the lcd? had arrived from packard bell and that it had been repaired there are too many lies going on to cover their backs im not having a go at you as you are trying to help me ,put yourself in my shoes [not that they would fit ] you would do the same thing liars always get caught out hun [not you] now to the report: my husband told the dpd lady that the screen was faulty now if she took that as cracked thats not our fault also there is not 1 scratch on that laptop speak soon sharon

hi i know you are doing your job but WHY have i got an engineers report here stating WE HAVE REPAIRED YOUR MACHINE AND HAVE HAD QUALITY CONTROLL CHECKS everything is working fine????????????? why did your tech guy say IT HAD BEEN FIXED they were fixing it as i was speaking to them ???? im getting annoyed again sorry i know its not your fault ,but anyone can change a report on a computer. and if the issue is not resolved i WILL be taking this matter further (Appears to be store medics now and your having it re-uplifted.) what does this mean

naughty dx 8) then innocent people like myself and many others whos machines are damaged along the way cant prove anything ,the stupid couriers should be trained to look at these faults any one can see if there is scratches or cracked screens hopefully we will have the same courior on weds she can look out if it is her (not a threat ) lol

hia yes the lady didnt look at ours, i have been on fone again to dpd and they are not claiming liability because my husband told her screen was faulty so she must have ticked the cracked screen i have had a right argument with husband for not checking ,just sighning the stupid thing cheers sharon

yes labrat i was told that , that is why im wondering if the laptop was damaged during relocation as i said courior is coming weds we will find out exactly what was ticked off on her machine