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Optimist_Rhyme

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  1. Hi I dont know if there is much I can do but any help would be great. I have had a problem with the Revenue Protection Support Services. I got on a train at Charing Cross heading to work using my oyster, I had just come from a job interview. My destination was Dartford however I had never travelled this way before as I usually get a bus to work and don't travel from central. However unknown to me was the fact that Dartford is not in the Oyster zone. On arrival I was fined £20 I paid the minimum of £2 on the spot. If I had known it wasn't in the zone I would of paid for a standard ticket. Anyway due to not getting job and working the fine totally slipped my mind. I then went away for just over two weeks. When I returned I had a letter saying that I needed to pay the fine. 3 days later I received another letter telling me I had £20 admin charge on top. I rang them up and they weren't very helpful stating I had to pay the full £38 when I offered to pay the the £18 charge and appeal the admin charge they refused to accept that offer and said I should appeal. I immediately typed a letter and posted it and then posted a 2nd letter a week later. On the 6th May they sent me another letter saying that they had added a second admin charge of £20 and if I didn't pay that I would be taken to court. Then on the 7th they sent another letter saying my appeal of the charges had been unsuccessful, so they charged me again even though I was awaiting the result of my appeal. I have now paid my fine but is there anyway I can report this and try to claim back the admin charges. I acted as they said yet I still got fined and charged £40. On top of that Oyster have taken £6 for the initial journey. I have paid £66 for this £6/ 7 journey. It is absolutely crazy. Any help would be much appreciated.
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