yeah they did that to me, i reported them to my bank. i know that i paid them off a long time ago, yet they still took funds from my account. im not paying them another dime!

Have they now? Thanks for this. My bank said they are going to send me a copy of the Standing Order Mandate they took to a branch with my 'signature' My bank have cancelled it and will keep rejecting it until they get the message. I will also report them to the FSA.

Thanks for the numbers, I will try them tomorrow. My Bank will keep an eye out for any unauthorised fraudulent activity in my account, however, they have cancelled the Standing Order.

Thanks, do they have an email address?

I know how you feel. I took out a loan with Cheque Book loans about 4/5 years ago and I am sure I have paid them off! What I hated was them inadvertently going into my card account and taking money when they feel like it! Recently, my Bank had changed all the Debit Cards and so now they dont have my new card details Yesterday, I checked my bank account online and noticed that a Standing Order was set up on my account and £100 was debited which has left me overdrawn with the bank and out of pocket and now I'm going to be charged by the Bank! I didnt agree to a Standing Order or signed a Standing Order Mandate so who put my signature on the form? I never received a letter to state that a Standing Order will be set up. My bank are not happy about this either. They said that someone would have actually gone into a Branch to do this and I know I never have. Good thing is that I have a managed Bank Account with Thinkbanking. ThinkBanking have spoken to RBS and requested them to cancel the Standing Order, I am absolutely livid. I am trying to contact Cheque Book Loans, but their contact page doesnt even work. Does anyone know how I can contact them please? They will get a damning report from me. Between myself and the bank, I intend to get to the bottom of this. What to do?