hey all!! i am a CAG virgin so please be gentle!! I think i may need some advice/ help with our beloved friends Welcome finance. In March 2008, my partner and I took out a loan for £2000 pounds, direct debits of £136.26 were agreed, 6 months later we were told that the amount of dd was'nt correct and we needed to change it to £140 pcm, so did'nt think much of it at the time and changed dd amount. The loan was supposed to finish this febuary so when the payments carried on i called them and asked for a statement of my account as i had never received one, the response that i got surprised me, i was asked why was it so important that i had a statement of my account now after all this time??? and that i would probably be charged for a copy??? anyway after four more weeks and 7 phonecalls i got the statement to my utter horror after 2 years and 2 months they say we still have over £1000 to pay ????? they claim that we have 2 defaults, which we have checked with our bank and every dd has been paid, not only that but every time i called them they have charged me £10 pounds. they have in the last twelve months been calling us on a sometimes bi weekly basis either trying to get us to extend our loan or offer a resettlement and when we refuse both this awful man called craig found out the number for my partners barracks (in the army) and spoke to my partners csm!!!!! claiming that we were ignoring our debts!!!!!! Is this harrasment or am i just being paranoid???? any advice would be gratefully received as i have never had to deal with anything like this before!!