thats brilliant thanks bluedo. i have sent them a letter of my own already should i send the one from the action group to?

hi i am in the same predicament with barclays at the moment, they ring me every day because i have refused to pay them. i have sent them a letter. sighting my concerns that the coarse isnt what i initially paid for. is there someone else or a legal group that i can contact to help me sort these rip off merchants out?

Hi, iv had the same problem i started the advent coarse in october last year and found it to be a big farce and nothing like what i was sold. so when they went into administration i was well happy thinking that i didnt have to pay back the 7000 pounds for something that i didnt want to do. until they still took the money out of my account. how do i get out of this? because its alot of money that i dont have. are there letters that i can send to barclays? and what do i do about my direct debit do i cancel it? cuz i dont have a clue what to do now. any help would be very much appreciated thanks.