Last month I had my stag do in Edinburgh. I had purchased 8 sets of tickets for myself and friends to get a train from Doncaster to Sheffield. However when the ticket officer came I couldn't find my validating ticket. She got impatient with me and said she would have to issue me a UFN, she told me if I found my ticket I just had to send it to the address on the UFN and they would most likely waive the fee. Once I got into Edinburgh I found the ticket and took it to the customer services office. However they refused to help and said it's to do with East Coast trains only. Anyway I sent the ticket off with the UFN to the RPSS and have just received a letter back telling me my appeal is unsuccessful. I am absolutely devastated at their response and cannot believe they can be so ruthless after I sent them full proof that I had paid for my fare. They now have my full valid tickets and all I have is a receipt for all the tickets that I bought off Trainline. It's thanks to me that they earnt over £400 that day from everyone that I took up to Edinburgh with me. I can't even find a phone number to contact the RPSS to argue my case. They're demanding payment now and if I start writing back refusing to pay and trying to appeal they'll just hammer me with more fees. Any advice would be most appreciated.

now now, no need to get all pompous! Not everything works straight out of the box. DVD movies don't necessarily work on a lot of Windows laptops without the right codecs being installed first. The laptop should come with some software to allow you to play blu-rays and it's a shame it doesn't but fools on this forum are arguing that the drive doesn't work and the laptop isn't powerful enough to play blu-ray movies when in fact it is. The drive recognises discs as soon as you put them in so in fact it does work straight away, you just need the right software to be able to play them, ie AnyDVD and WinDVD. I'd highly recommend the Asus X70S, it's a bargain high quality blu-ray laptop. All I'm doing is trying to tell people that the drive does work and how to make it work so that they don't take other people's advice on this thread and return a perfectly decent laptop.

The blu-ray drive on this laptop does work, it's just not obvious how to get it to work at first due to factors such as finding the right blu-ray media player and the right software. The laptop is certainly powerful enough and can play back blu-ray movies perfectly. I bought my one last week, went to Blockbusters took out 4 blu-ray movies and spent the evening trying to get them to work. Just as I was about to give up I found out about a program called AnyDVD which removes protection such hardware and monitor compliance which if not removed prevents the disc from playing. Once I installed the software and ticked the boxes to remove all the different types of protection the disc loaded up in no time at all using Windvd (also works with PowerDVD) and I was able to enjoy my movies.