TigerBoy
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HELP!! Cancellation of David Lloyd Gym!
TigerBoy replied to stellamanella's topic in Gyms and Health Clubs
Thank you SLICK132. Can I check that I have understood your response correctly: I only need to complete the Data Protection Act form and let them have £10 if I am requesting all the data they hold about me. Which is not what I want at this stage. I am merely asking for them to let me have details of their membership prices going back 9 years if possible. However you are saying they are not obliged to let me have that information. Though I would dearly like to do so, I have not resigned my membership at this time, because there is not another suitable Gym available locally. This has come about because I was so incensed by their apparent disregard for a loyal member for 9 years.During this time they have been helping themselves to my money through a direct debit mandate and of course I have not been checking that the amounts taken have been correct. Further the service provided has deterioated steadily over that time. -
HELP!! Cancellation of David Lloyd Gym!
TigerBoy replied to stellamanella's topic in Gyms and Health Clubs
My David Lloyd Gym have shown little or no consideration for my circumstances when I was recently made redundant. This despite being a member for over 9 years. As they have been so bloody I have asked them to let me have details of their membership charges over the last 9 years so that I can go back over my bank records to check that they have only taken the direct debit amounts due to them. They are now insisting that I fill in a Data Protection form and that I pay a £10 charge for the privelege. I do not understand why David Lloyd need me to fill in and sign a data protection form for accessing their data and providing me with information to which I am surely entitled. Are they correct and is this necessary?
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