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TigerBoy

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  1. Thank you SLICK132. Can I check that I have understood your response correctly: I only need to complete the Data Protection Act form and let them have £10 if I am requesting all the data they hold about me. Which is not what I want at this stage. I am merely asking for them to let me have details of their membership prices going back 9 years if possible. However you are saying they are not obliged to let me have that information. Though I would dearly like to do so, I have not resigned my membership at this time, because there is not another suitable Gym available locally. This has come about because I was so incensed by their apparent disregard for a loyal member for 9 years.During this time they have been helping themselves to my money through a direct debit mandate and of course I have not been checking that the amounts taken have been correct. Further the service provided has deterioated steadily over that time.
  2. My David Lloyd Gym have shown little or no consideration for my circumstances when I was recently made redundant. This despite being a member for over 9 years. As they have been so bloody I have asked them to let me have details of their membership charges over the last 9 years so that I can go back over my bank records to check that they have only taken the direct debit amounts due to them. They are now insisting that I fill in a Data Protection form and that I pay a £10 charge for the privelege. I do not understand why David Lloyd need me to fill in and sign a data protection form for accessing their data and providing me with information to which I am surely entitled. Are they correct and is this necessary?
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